Manufacturer Warranty

GT-Lite products are guaranteed against failure due to factory defects in material and workmanship for 1 year from the date of purchase. Warranty is non-transferable and applies only to original owner. Warranty does not cover normal wear and tear of parts, or damage resulting from misuse of product (i.e., using in extreme weather, alterations made to product, neglect, or abuse). Keep your proof of purchase.  All warranty claims need original receipts to be processed. Shipping and handling fee may apply to replacement items. Some items may offer a warranty longer than 1 year. Keep your user manual with warranty info and proof of purchase together.

 

Please briefly describe the product you purchased and the problem. Include pictures of the receipt and product below. Our team will contact you within 3 business days to process your return.

Our product is guaranteed against failure due to factory defects in material and workmanship for 1 year from the date of purchase. Warranty is non-transferable and applies only to original owner. Warranty does not cover normal wear and tear of parts, or damage resulting from misuse of product (i.e., using in extreme weather, alterations made to product, neglect, or abuse). Save user manual and receipt together. Warranty claims require a proof of purchase, and a shipping and handling fee may apply to replacement items.